About us

We are a queer-owned business based in Melbourne, Australia.

Our mission is to bring functional and stylish products to the LGBTQIA+ community, that assist our customers with coming out in everyday life (such as at work, gym, etc). We aim to foster pride, and to help the LGBTQIA+ community to be seen in the greater community.

We know what it’s like to have to come out every time you meet someone new. It can be awkward and frustrating, and should’t be so hard. By having our products visible in your workplace, gym, and home, you can come out to the people in your life much easier.

No matter how bright your rainbow shines, we have you covered.


Returns and exchanges

We hope that you love your new purchase. However, if you are not completely satisfied with your product once you receive it, you may return it for a full refund or exchange.

All returns must be postmarked within fifty (50) days of the purchase date, and items must be in new and unused condition.

To return an item, in the first instance please email us at hello@lucidrainbow.com noting your order number as reference, and a brief summary of why you would like to return an item.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

Please note: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. Sale items are FINAL SALE and cannot be returned exchanged.

If you have any questions concerning our return policy, please contact us at hello@lucidrainbow.com

Shipping policy

All of our products include free standard international shipping, which will take approximately 7–48 days depending on where you are located.

We ship from multiple suppliers worldwide, so if you order more than one product, they may be shipped in separate packages.

Please contact us at hello@lucidrainbow.com if you have not received your order after 48 days.